**Privacy Policy**

**Effective Date:** January 1, 2024

**Introduction**

Music From The Soul (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.musicfromthesoul.com.au, and use our services.

**Information We Collect**

We may collect the following types of information:

1. **Personal Information:**
  - Name
  - Email address
  - Phone number
  - Mailing address
  - Payment information (if applicable)

2. **Non-Personal Information:**
  - Browser type
  - IP address
  - Device type
  - Pages visited
  - Time spent on pages

3. **Cookies and Tracking Technologies:**
  - We may use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can control cookie preferences through your browser settings.

**How We Use Your Information**

We may use the information we collect for the following purposes:
- To provide and maintain our services
- To process transactions and send confirmations
- To communicate with you about your account or transactions
- To improve our website and services
- To send promotional communications, with your consent
- To analyze usage and trends to enhance user experience

**Disclosure of Your Information**

We do not sell your personal information. We may share your information in the following circumstances:
- **With Service Providers:** We may share your information with trusted third parties who assist us in operating our website and conducting our business.
- **For Legal Reasons:** We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- **Business Transfers:** In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

**Security of Your Information**

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

**Your Rights**

Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to restrict processing of your data
- The right to data portability

To exercise these rights, please contact us using the information below.

**Children’s Privacy**

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

**Changes to This Privacy Policy**

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

**Contact Us**

If you have any questions about this Privacy Policy, please contact us at:

**Email:** soul@musicfromthesoul.com.au  
**Phone:** 0400 545 874  
**Mailing Address:** P.O. Box 340, Warburton, 3799